Terms, Privacy & Acceptable Use Policies

Billing, Cancellation & Refund Policy

Last Updated: September 12, 2025 • Legal Entity: Keyzol Technologies LLC

At Keyzol Host, we stand behind the quality and reliability of our NVMe hosting infrastructure. Please review our billing and refund terms below:

• Shared Web Hosting Plans: First-time shared web hosting orders are eligible for a refund request within 30 days of initial activation if our engineering team is unable to resolve a verified service issue.
• Non-Refundable Items: Domain name registrations, domain transfers, domain renewals, issued commercial SSL certificates (RapidSSL/GeoTrust), SiteLock licenses, and custom migration labor are strictly non-refundable once provisioned.
• Cancellations: You may cancel your recurring hosting plan at any time prior to the next renewal due date by contacting [email protected].